Contact
Talk to the people who made it.
There are four of us. Whoever answers has held the thing you are asking about.
General
hello@kikobana.example
Orders and returns
orders@kikobana.example — include your order number and we will answer the same day.
Wholesale
wholesale@kikobana.example
Studio
Seongsu-dong, Seongdong-gu, Seoul. Visits by appointment.
Hours
Monday to Friday, 10:00–18:00 KST.
Before you ask
The four questions we get most.
Korea ships free over ₩50,000 and arrives in one to two days. International orders go by tracked post in five to ten days; duties are paid by the customer and we mark the parcel honestly, because a mislabelled one costs you more when it is caught.
Fourteen days, unworn and with tags on, for an exchange or a refund. Return shipping inside Korea is on us for a faulty piece; otherwise it is 3,000 KRW, deducted from the refund.
True to Korean sizing with a little room through the hip. Between sizes on the tights, size down — the waistband is designed to hold. Between sizes on the jacket, size up if you layer.
Five percent of revenue, transferred quarterly to partner organisations in Uganda for school fees, vocational training and housing, and published with receipts twice a year.
Saturdays, 07:00
Come run with us.
Eight easy kilometres along the Han from the studio, conversational pace, nobody dropped. Coffee after, no sign-up.
